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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"I have a Vulcan 900 and wanted to be more visible when riding at night and at the same time give my bike a nice look. So I had the guys at Purcells install a LED Light Kit.
Not only am I more visble to other vehicles but I get alot of complements on how good my bike looks. The guys at Purcells did a great job! and the price was very reasonable. I've also purchase from them other accesories and had them installed and can honestly say that, starting with thier knowledgeable parts personnel to thier technical service staff, thier attention to detail and customer service is second to none. So give them a try, I know you won't be disappointed."
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By: Anonymous Jacksonville, FL
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"I recently came to the store with my son so he could buy a new helmet. I was in the market looking for a bike , but not in any hurry. When we got there, I saw such a large selection. Steve came up and intrduced himself and explained the different bikes and then I fell in love with one . He then introduced me to Josh , who made my dream come true. Thanks to everyone there , You guys are the bomb "
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By: Anonymous Middleburg, FL
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"I was headed back to Georgia after bike week when I experience problems with my Honda Sabre. I looked up the nearest Honda shop on my gps and followed it to Purcells, and thank god it did. I told them I was heading home and having problems. I explained what the bike was doing and even before looking at the bike they knew what the problem was. In a hour later my bike was running and sounding like new. Thank you to all the service crew. They are very professional, courtesy and fast. Outstanding."
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By: Christopher Augusta, GA
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"3/05/2010
I bought my 05 VTX1300 Retro back in 2004.
I recently had to have it repaired because i just couldn't get it right myself.
I was very grateful for David and the crew in the service dept. for doing an excellent job.
the bike runs better than it ever has.
i do have a beef with GE Money for stopping the use of my Purcell's Honda credit card.
not even a e-mail or letter from GE Money that i can not use it there anymore.
other than that Purcell's has a great service dept. now and i'm very appreciative to the guys back there.
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By: Larry Jacksonville, FL
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"Originally purchased my 2007 Yamaha Road Star from Purcells. Never had any problems nor any stories told to me. It is nice to not have sales people try to take you for a ride for a change. Everything any sales/service person has ever told me has been out of trying to actually assist me, not to just try to make a sale. That is refreshing in this day and age. My recent purchase and parts install was a pleasant experience as well and the salesperson that assisted me (Robby) is to be commended for his work. He went out of his way to help and for that Purcell's has a lifetime customer.
Thank him, and your dealership for everything."
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By: Jerry Jacksonville, FL
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"I took a finaldrive off of a 2002 nomad to the service dept.and got excellent service they repaired it for me.it only toke them an hour,and great labor rates."
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By: raymond MaCclenny, FL
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"The folks at Purcells was awesome!"
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By: Clayton Jennings, FL
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"I recently stopped into your delaership and had a few Service questions and spoke with Robby in Service who was very curtious and answered all my questions and was very helpful. I then went in to "check out" the new bikes in the showroom and was promtly greeted by Marco who was very knowledgeable on all the products you sell. Although I did not purchase anything at this time I will certainly be back when i decide the time is right based on my visit and guys like this at your dealership. Thanks for the help guys and keep up the great work, I will definetly spread the word to all my friends! Thanks again guys."
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By: Charles Jacksonville, FL
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"A few weeks ago I purchased a Trophy Pro 2052 boat. I wanted you to know how the way your staff has gone way out of there way to make this a very nice experience. From the sale that Loni made to the Service manager Robby,( which I think you have the best in the state ), to the Mechanic who who did a great job fixing the boat right, most of the time that I was waiting there. He also has gone out of his way to help me in getting the boat and trailer right. Thanks again, I will tell all of my freinds about your bussness and staff.
John Dickens, BSEE President Linac Engineering, Inc.
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By: John Jacksonville, FL
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"ya'll always have the parts i need for my kawasaki, and ordering from a dealership is always better than online"
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By: Anonymous orange park, FL
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"I recently purchased my Honda VTX 1800, What a wild ride, the personnel at Purcell's are exceptional people , T. J was a big Help and I would recommend Purcell's to anyone. I will be returning for all my service and accessories. I shopped around at all the dealers in North Florida and South Georgia and got the best deal at Purcell's. THANK'S"
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By: Richard Hilliard, FL
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"Jesse, Robby, and the rest of the crew in the service department were all very friendly and did an amazing job with my scooter!! I would definitely return to have it serviced by them again! Thank you!!"
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By: Jamie Jacksonville, FL
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"i get my bike service threw purcells and only purcells they do nothing but the best work !!! i appriciate all the help you guys give me and my bike which by the way is running like a champ again !!! c yall tommorow 2 get me some more rubber."
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By: wiley jacksonville, FL
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"I had my oil changed and rear tire replaced on my bike, the staff was very prompt in getting this done, had me back on the road in a little more than an hour, I was very happy with the service department, and the QUALITY of work done on my ride!"
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By: Anonymous Jacksonville, FL
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"We purchased a '09 Honda Rebel & we just love it! We really had our doubts that we would be able to get the bike we originally wanted. A big THANK YOU to Lonnie for keeping in touch & also helping us with our financing.
You guys are the best!!
Linda & Jimmy Barry"
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By: Linda & Jimmy St Augustine, FL
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"My salesman was Tony. I couldnt have been more please with him. I showed up around 9am to check out some bikes. 3 hours later i picked the one i wanted and rode out happy as a person who just won the lottery. He even gave me a free full tank of gas with out telling me. I was never pushed or forced into a new motorcycle. To me that means alot. Knowing you can come in look then pick then ride out. This was my 1st brand new 2008 honda shadow spirit. I was so pleased that i even rang the bell 8 times to show my appreciation to all of you. "
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By: John Jacksonville, FL
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"I bought a used 2004 Honda VFR800 from Purcells. The salespeople were friendly and knowledgeable. The dealership provided a quick sale at a great price. After the sale I asked for delivery across town. They delivered for no charge and even filled the tank. I would strongly recommend this honest dealership to anyone and have done so to all my friends. "
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By: Gary Jacksonville, FL
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"I purchased a Honda VTX 1300C and am thoroughly pleased with my purchase and the overall knowledge/helpfulness of the staff."
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By: Shannon Jacksonville, FL
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"i just wanted to let purcells and everyone else know how great everyone at the shop treated me and my wife.the staff at purcells were outstanding and i couldnt ask for better service anywhere else. the staff made our visit a very pleasant experience purchasing my 2008 yamaha raider s, by the way the raider s is truely money well spent and a terrific ride. i want to especially thank:Ronnie in finance; Robert in sales; and Jessie in parts for great service with a smile. purcells will always have my business. the Mabrys."
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By: kenneth raiford, FL
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By: Shannon Jacksonville, FL
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"After purchasing my used 2004 Honda CBR 1000RR the motorcycle developed serious fuel system problems. This was very discouraging to me as well as stressful. In this instance Purcells could have elected to stand by their policy of used bikes being as is with no warranty. Meaning that once the sale was completed I would be on my own in dealing with this problem. This would have cost me thousands of dollars and a completely horrible experience. Instead Marco, and the General Manager whose name I cannnot recall went way above and beyond all customer service standards and spent over $2000 correcting the issues with this motorcycle. I cannot begin to tell you how this defines the character of your dealership but I think you know. I am a very satisfied customer and being a management official, with the most successful heatlth club chain in our area (Lifestyle Family Fitness) I have a pretty good idea of how to rate a companys customer service standards. The folks at Purcells have shown me that they are dedicated to the satisfaction of their customers and i would not hesistate to refer anyone to their dealership. keep up the good work guys! and I will see you at service time.
Sincerly,
Salvatore Palmeri
Sales and Marketing Manager
Lifestyle Family Fitness"
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By: Sal Middleburg, FL
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KEEP IT LOCAL!!!!!!!!
LET OUR PARTS DEPARTMENT EARN YOUR BUSINESS AND ASK US TO COMPETE WITH ONLINE PRICING.
We Want Pictures Of your Bike! Go to our Photo Gallery for the Info
GET OUT AND RIDE!
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